(860) 818-6514 | ifixphonesus@gmail.com
Mon–Fri: 8AM–6PM  |  Sat: 9AM–4PM 8 Albany Ave, New Britain, CT

Privacy Policy

We respect your privacy. Here's how IFix Phones US collects, uses, and protects your information.

Contents
Information We Collect How We Use It Sharing & Disclosure Data Security Cookies Third-Party Services Your Rights Children's Privacy Policy Changes Contact Us
Last Updated: June 23, 2026

This Privacy Policy explains how IFix Phones US ("we," "our," or "us"), located at 8 Albany Ave, New Britain, CT 06053, collects, uses, and protects information when you visit our website or use our repair and digital services. By using our website or services, you agree to the practices described in this policy.

Information you provide directly:

  • Name, email address, and phone number (when you submit our contact form)
  • Device model and description of the issue (for repair inquiries)
  • Any other information you choose to include in your message

Information collected automatically:

  • Browser type, operating system, and device type
  • Pages visited and time spent on our website
  • Referring website (how you found us)
  • IP address (used only for security and analytics purposes)

We do not collect payment card numbers or financial information through this website. In-person payments are processed through secure point-of-sale terminals.

We use the information we collect to:

  • Respond to your repair inquiries and service requests
  • Provide quotes, schedule repairs, and deliver completed services
  • Send service updates and follow-up communications related to your repair
  • Improve our website and services based on user behavior
  • Comply with legal obligations

We do not send unsolicited marketing emails or sell your information to third-party marketers.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: We use EmailJS to deliver contact form submissions to our team. They act as a data processor on our behalf and are bound by their own privacy policy.
  • Legal requirements: We may disclose information if required by law, court order, or government authority.
  • Business protection: We may share information to investigate fraud, protect the safety of our customers or staff, or enforce our Terms of Service.

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website uses cookies and similar technologies to improve your browsing experience. These may include:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Our website integrates with the following third-party services, each with their own privacy policies:

  • EmailJS — Delivers contact form messages to our inbox
  • Google Fonts — Loads web fonts for our website design
  • Bootstrap & Font Awesome — Loaded via CDN for design and icons
  • Google Maps — May be embedded on our contact page

We encourage you to review the privacy policies of these third-party services if you have concerns.

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (where legally permitted)
  • Opt out of any future marketing communications

To exercise any of these rights, contact us at ifixphonesus@gmail.com.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Have questions about your privacy?

We're happy to explain how we handle your information.

Contact Us